Terms of Service

Last updated: April 2026

1. Identification

This website is operated by Maria Francisca Mendes Godinho Milheiriço Fontes, Tax ID 205 158 595, with registered office at Tagus Valley, Rua José Dias Simão, s/n, 2200-062 Abrantes, Portugal (hereinafter "Planthamor").

2. Acceptance of Terms

By accessing and using the website planthamor.com, the user fully accepts these Terms of Service. If you do not agree with any of the conditions, you should refrain from using the website.

3. Products and Information

Planthamor sells hydroalcoholic tinctures and medicinal plant extracts. All product descriptions are meticulously prepared but are for informational purposes only.

⚠️ Important Notice: Planthamor products are not intended to diagnose, treat, cure, or prevent any disease. They do not replace medical advice or professional health advice. Always consult a healthcare professional before starting any supplementation.

4. Orders and Payments

By placing an order, the customer confirms that they are 18 years of age or older and that the information provided is true and complete. Planthamor reserves the right to refuse or cancel orders in case of pricing errors, stock unavailability, or suspected fraud. Prices shown include VAT at the current legal rate and may be changed without prior notice, without affecting confirmed orders.

5. Shipping and Delivery

Delivery times are indicative and may vary depending on the carrier and destination. Planthamor is not responsible for delays attributable to third parties or circumstances beyond its control.

6. Returns and Refunds

Returns and refunds are governed by our Returns and Refunds Policy, available on this website.

7. Intellectual Property

All content on the website — texts, images, logos, brand, and design — is the exclusive property of Planthamor and is protected by copyright. Reproduction without prior written authorization is prohibited.

8. Data Protection

The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR) and our Privacy Policy, available on this website.

9. Applicable Law and Jurisdiction

These Terms are governed by Portuguese law. In the event of a dispute, the court of the district of Santarém shall have jurisdiction, without prejudice to the consumer's right to resort to alternative dispute resolution methods at www.consumidor.gov.pt.